Shipping & Returns

We at Restorco Inc. appreciate your business and strive to see that you receive your orders in the fastest and most economical way Restorco Inc. offers various options for shipping.  Small orders will be shipped by UPS.  Large orders will be shipped by Common Carrier.  All orders will be shipped from the Restorco Inc. Distribution Center located in Vincennes, Indiana.

 

PROMPT SERVICE

 

We ship all orders the cheapest, fastest way.

We use UPS up to 150 pounds.

We use truck-freight for large or heavy shipments.

 

RUSH ORDERS

 

Need it fast?  All non-hazardous items may be shipped Next Day or Second Day Air up to 150 pounds.  Ask your sales representative about rush shipments.  All items shipped from Vincennes, Indiana.

 

DAMAGED SHIPMENTS

 

Parcel Services – UPS

Contact your local UPS office.  Require UPS to return the merchandise to us.  DO NOT RETURN THE MERCHANDISE YOURSELF! 

 

Common Carrier

Have the driver note on the bill of lading if your shipment is received in damaged condition, then file a claim with the carrier.  If damage is concealed, contact carrier immediately for inspection, then file claim.  Retain shipping carton or containers until claim has been settled.

 

Although Restorco Inc.’s responsibility of loss or damage ceases when the products are accepted for shipment by the carrier, Restorco Inc. will assist when needed in collecting the claim.

 

RESTORCO INC. GUARANTEE

 

Each purchase you make must be exactly as described and must give you the service for which it was made and you have a right to expect.  If anything you receive does not meet these standards, you may return it for a refund.  This guarantee is given in lieu of, and Restorco Inc. disclaims, any other expressed, implied or statutory warranties.  Restorco Inc.’s refund offer is given in lieu of and excludes any obligation for consequential or other damages.

 

RETURNS

 

A 10% handling fee and restocking charge will be added to all retail products that are returned.  A 30% handling and restocking charge will be added to all equipment returned.  No merchandise accepted for return later than 30 days after purchase date.

 

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